Privacy Policy
This Privacy Policy governs the manner in which Lukes LP d/b/a MixyPaws (“MixyPaws”, “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (“User(s)”) of the mixypaws.com website (“Site”). This Privacy Policy applies to the Site and all products and services offered by MixyPaws.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to a newsletter, respond to a survey, complete a form, or interact with other activities, services, features, or resources we make available. Users may be asked for their name, email address, phone number, or other relevant details. Users may visit our Site anonymously; however, personal identification information will be collected only if voluntarily provided by the User. Refusal to supply personal information may limit the User’s ability to access certain features of the Site and our services.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, type of device, operating system, Internet service provider, and other technical data related to how the User connects to our Site.
Web Browser Cookies and Similar Technologies
Our Site may use “cookies” and other tracking technologies to enhance User experience. A cookie is a small file placed on the User’s device for record-keeping purposes and, in some cases, to track information about them. Users may set their browser to refuse cookies or alert them when cookies are being sent. If cookies are declined, certain parts of the Site may not function properly. We may use cookies to support Site functionality, analytics, marketing, and personalized User experience.
How We Use Collected Information
MixyPaws may collect and use Users’ personal information for the following purposes:
To Improve Customer Service: Information provided helps us respond to customer service requests and support needs more efficiently.
To Improve Our Site: We may use feedback to enhance our products and services.
To Send Periodic Communications: We may use email addresses to send information and updates related to User orders, respond to inquiries, and send other relevant messages. If a User opts into our mailing list, they may receive communications that include company news, updates, product information, and service offerings. Users can unsubscribe from receiving future communications by following the instructions at the bottom of each email.
To Comply with Legal and Regulatory Requirements: We may use User information as required by law, regulation, or legal process.
Text Message Communications
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
Standard messaging and data rates may apply. Users can opt out of text communications at any time by following the instructions in the message or contacting us directly or you can reply "STOP" to any text message you receive from us.
10DLC Compliance and Mobile Information
We value the privacy of our Users’ personal information, including mobile phone numbers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All collected categories of information exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
How We Protect Your Information
We adopt appropriate security measures for data collection, storage, and processing to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction data, and other information stored on our Site. While we strive to use commercially reasonable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
Sharing Your Personal Information
We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
Changes to This Privacy Policy
MixyPaws has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. Users acknowledge and agree that it is their responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy and the terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
MixyPaws
450 Lexington Ave, 4th Floor
New York, NY 10017
getmixy@mixypaws.com